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The Four Needed Things in Tough Times

Michael Hyatt writes regularly on leadership.  He recently posted four things people need in tough times:

  • Acknowledgment. People need to know that we “get it.” They need to know that their work is not going unnoticed—that we see their commitment, hard work, and scant resources. We may be tempted not to acknowledge these facts because we don’t want to give them an excuse. We must resist that temptation and speak up. Our empathy will go along way toward boosting morale.
  • Appreciation. People need to be thanked. We may not be in a position to give raises, bonuses, or other perks, but we can be grateful. It doesn’t cost us anything, other than the time it takes to write a note or drop by someone’s desk and say, “thank you.” Our appreciation needs to be personal, frequent, and specific to what was accomplished. We need to celebrate the small wins.
  • Affirmation. People need to be told they are doing a good job. In fact, we can’t say this too often. When times are tough, people become fearful and uncertain. They need to know that their work matters. They need our reassurance that their efforts are not in vain. They are doing the right things and eventually it will pay off.
  • Vision. People need to be reminded of the vision. This is often the first thing to go in challenging times. Leaders aren’t sure the vision is still possible, so they stop talking about it. This is a mistake. The only thing that gives the vision life is our articulation of it. In order to stay focused and on-task, people need to see where their hard work and sacrifice is going. They need to be reminded of what they are really building. They need perspective.
  • Which of these four do you naturally excel at?  Which is the most difficult for you to offer?  In what ways do you receive these four things from your walk with God?  What can you do this week to offer these gifts to others?